FAQ

Frequent Questions about our Squiggle Range

What Size Squiggle Bike Should I get?

Our Squiggle bikes are suited best for ages between 3 and 6 years of age. We have had some taller and more capable 2 year olds ride them, but this is not common. Here is a chart for you to work out what size bike would suit your Squiggle rider – please note below we offer the 12inch model or the 14inch model:

How long will my Squiggle ride time be?

Squiggle ride time, like with every electric bike, will vary significantly depending on several factors. A child that weighs 7kgs vs 12kgs may impact the range by 40%. Another important factor is if your rider is heavy on the throttle. At walking pace we have recorded up to 15km range, but going flat-out on a dirt track or pump track, it may only get 10kms. It really is dependent on so many factors! At the end of the day, as long as our Squiggle rider is having fun, it can always be re-charged if needed for longer trips, or a spare battery can be purchased.

If I buy the 12inch Squiggle, can I upgrade it when my child becomes older?

Yes, of course you can. We make our squiggle bikes with the intention of lasting a rider several years. We can simply replace your wheels with larger wheels and the 12inch Squiggle will become the 14inch Squiggle. Its that easy. Costs may vary over time, but we expect both wheels to be purchased for around $80.

What happens if I break something. Is there parts available?

Don’t worry, here at Squiggle we have your back. We have an huge parts list for our Squiggle support team to work from. We have most parts in stock, and if not, we will get them for you. We pride ourselves on providing the upmost in customer after-sales and will always do our best to ensure your Squiggle rider is not out of action for to long.

Do you make even bigger Squiggles?

Unfortunately here at Squiggle we make only the 12inch and 14inch. Our sole purpose is to get your little Squiggle rider up and going from never riding before. Once a Squiggle rider accomplishes confident riding on a 14inch bike, we find they are more than ready to attempt pedal power. We all love power, but at some time, that exercise plays a big part in a riders progression into bigger bikes.

What is the Warranty and how does it work?

At Squiggle we offer a 2 year warranty on the bike and accessories and a 1 year warranty on the Battery. This is one of the best warranties in the cycling industry and our Squiggle support team pride themselves on offering this back support and service. If you have a significant warranty issue where the bike needs to be returned to us, your only responsibility is to ship get it to our warehouse, the rest of the service is free, including freight back to your normal residence.

Does it matter if I buy from Squiggle or a local store?

Not at all. Squiggle supports all our resellers the same as if you purchased locally from one of your stores. We encourage customers to purchase local where possible to help with any other questions you may have. If you don’t have a store close by, www.Squigglebikes.com.au is the best place to purchase.